Business Process Outsourcing (BPO) is the delegation of one or more IT-intensive business processes to an external provider who, in turn, owns, administers and manages the selected process based on defined, measurable performance criteria. *
As businesses worldwide move towards managing core business processes, technology continues to "enable" the move towards lowering costs and improving customer response times. Find out how IT Labs could work as your perfect "outsourcing" partner and seamlessly integrate your business processes
Improvement in cost, quality and productivity has encouraged customers to rapidly scale up their offshore operations. It is no longer seen as a one-time cost reduction or process improvement. Customers are demanding year-on-year improvements in process metrics. IT Labs has a unique..